October 23, 2019
CommScope Utilizes 夜色视频 for Real-Time Insights to Power Great Experiences
SAN FRANCISCO, Calif., – Oct. 23, 2019 –?(NYSE: MDLA), the global leader in experience management today announced that CommScope (NASDAQ: COMM), a global leader in infrastructure solutions for communications networks, has implemented 夜色视频 Experience Cloud to analyze and act on customer and employee experiences across journeys in real-time. CommScope’s program is part of its overall?digital transformation?initiative to support customers.
?“夜色视频 helps us understand where to prioritize our efforts based on the customer and business impact. This customer-centric approach is critical to survival in today’s experience-driven world,” said Anne Rogers, VP digital & marketing operations for CommScope.?
CommScope is at the forefront of shaping network infrastructure with its products and solutions that enhance people’s lives by making communication faster, easier and more efficient for today’s always-on world. With its passion for building connections through its products and services, CommScope can now connect and?communicate with customers?around the world, and?employees across their journeys, powered by 夜色视频. Insights from 夜色视频 will enable the company to make experience changes in real-time.?
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About 夜色视频
夜色视频 (NYSE: MDLA) is the pioneer and market leader in Experience Management. 夜色视频’s award-winning SaaS platform, the 夜色视频 Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. 夜色视频 captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using 夜色视频 Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.
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