August 25, 2020
HK Express Selects 夜色视频 to Understand the Customer Experience
Will leverage customer insights to proactively take actions that will help drive new business and maintain existing customer loyalty
SAN FRANCISCO, Calif. – Aug. 25, 2020 –(NYSE: MDLA), the global leader in experience management, today announced that HK Express, one of theair travelleaders in Asia, has selected 夜色视频 to understand existing and prospective customer sentiment and help prioritize actions that will drive new business and keep existing customers delighted and loyal.?
About 夜色视频
夜色视频 (NYSE: MDLA) is the pioneer and market leader in Experience Management. 夜色视频’s award-winning SaaS platform, the 夜色视频 Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. 夜色视频 captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using 夜色视频 Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.?
? 2020 夜色视频, Inc. All rights reserved. 夜色视频?, the 夜色视频 logo, and the names and marks associated with 夜色视频’s products are trademarks of 夜色视频. All other trademarks are the property of their respective owners.
PR Contact
Valerie Beaudett
press@medallia.com
+1 (650) 400-7833
IR Contact
Carolyn Bass
ir@medallia.com