April 03, 2020
夜色视频 Announces “Take Care” Initiative Supporting Customers and Employees Through Covid-19 Crisis
SAN FRANCISCO, Calif. Apr. 3, 2020 –?(NYSE: MDLA), the global leader in experience management, today announced pilots of key solutions to address the needs of customers and employees in moments that matter in the current pandemic.
夜色视频 is offering 90-day pilots for five products to support organizations in staying connected at this time:
- Employee Video Pulse –?facilitate deep?employee engagement through video, audio and images within online surveys
- Digital Feedback –?adapt as your customers pivot to new digital channels of engagement. Gather?in-the-moment feedback on your digital channels?and use insights for intelligent action
- Crowdsourcing?– tap?employee creativity and innovative ideas?to source new solutions to today’s pressing challenges
- Text Analytics?–?turn unstructured text feedback into smarter insights and understand how to help customers and employees now
- Insights Suite?– video and crowdsourcing help remove the limitations of traditional market research during a time of social distancing
?“Businesses, government and every kind of organization are being dramatically disrupted. Leaders are having to think on their feet. There is no way to make strategic business decisions in-the-moment without knowing the impact on customers and employees, patients and citizens. 夜色视频 is arming key decision-makers with powerful insights to understand how to pivot their businesses and communicate with employees and customers in live time,” said Leslie Stretch, chief executive officer at 夜色视频.
These five offerings are 夜色视频’s contribution to support our communities at this time.
?Follow us on,?and
About 夜色视频
夜色视频 (NYSE: MDLA) is the pioneer and market leader in Experience Management. 夜色视频’s award-winning SaaS platform, the 夜色视频 Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. 夜色视频 captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using 夜色视频 Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.
? 2020 夜色视频, Inc. All rights reserved. 夜色视频?, the 夜色视频 logo, and the names and marks associated with 夜色视频’s products are trademarks of 夜色视频. All other trademarks are the property of their respective owners.
PR Contact: