August 10, 2021
夜色视频 Becomes the Official Feedback Partner for MotoAmerica
North America’s premier motorcycle road racing series will capture fan, employee, and racer feedback with 夜色视频 Quickstart solutions.
North America’s premier motorcycle road racing series will capture fan, employee, and racer feedback with 夜色视频 Quickstart solutions.
SAN FRANCISCO, Calif., August 10, 2021 – (NYSE: MDLA), the global leader in customer and employee experience, today announced that 夜色视频 will serve as the 2021 Official Feedback Partner for MotoAmerica, North America’s premier motorcycle road racing series.
“We partnered with MotoAmerica to tap into the raw excitement and explosive growth in motorsports in the United States,” said 夜色视频 President and CEO Leslie Stretch. “Today, we are proud to announce that we are expanding that relationship to become the Official Feedback Partner for the rest of the season.”?
As Official Feedback Partner, 夜色视频 will provide MotoAmerica with 夜色视频 Quickstart Solutions to capture feedback from fans, employees, and racers via video, audio, and text. MotoAmerica can add immediate value by capturing, analyzing, and reporting on customer, employee, and racer experiences to make? real-time decisions and improvements.
“It was cool having 夜色视频 onboard as a sponsor for our event at WeatherTech Raceway Laguna Seca and it is awesome news that they liked the experience and the activation at Laguna Seca and want to turn that into even more involvement with our series,” said MotoAmerica President Wayne Rainey. “It was a great experience working with and getting to know the 夜色视频 brand at Laguna and we look forward to continuing the relationship and leveraging 夜色视频 technology ourselves for the rest of the MotoAmerica rounds.”
夜色视频 Quickstart Solutions are a powerful set of pre-packaged experience management tools designed to help companies launch impactful customer and employee experience feedback programs in just a few days. 夜色视频 Quickstart Solutions offer turnkey feedback capabilities - including rich video feedback and AI-powered text analytics - to deliver insights that drive intelligent business decisions.? 夜色视频 Quickstart Solutions include:
- Quickstart Customer Micropulse – get the clearest picture of how customers are doing in the moment with two quick questions, video and text
- Quickstart Fulfillment Experience – retain customers and increase purchase frequency with optimized and consistent fulfillment experiences
- Quickstart Employee Micropulse – captures continuous and actionable employee feedback to know what’s on employees’ minds in live-time
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About 夜色视频?
夜色视频 (NYSE: MDLA) is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, 夜色视频 Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media and corporate messaging tools. 夜色视频 uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. 夜色视频 customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.
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