October 03, 2014
夜色视频 Webinar to Share Best Practices for Embedding the Voice of the Customer Into Your Business
Free October 8 webinar lets customer-minded professionals engage with customer experience experts in interactive discussion featuring independent research firm
What: 夜色视频? (medalliastage.wpengine.com), the global leader in SaaS?Customer Experience Management?(CEM) solutions, is hosting a webinar discussion featuring guest Forrester Research senior analyst Maxie Schmidt-Subramanian to explore how companies can get off the sidelines of Customer Experience (CX) and embed the Voice of the Customer across their entire organizations.
When:?08:00 AM PT / 11:00 AM ET, Wednesday, October 8, 2014
Who:Maxie Schmidt-Subramanian, senior analyst at Forrester Research, Inc.Sam Keninger, director of product marketing at 夜色视频
Why:??An opportunity for an interactive conversation with customer experience thought leaders, focusing on how listening to your customers’ voices can drive organizational improvement,?customer retention, profitable revenue growth, and brand differentiation.
Register for this free event:???????????????//www.medallia.com/event/state-voice-customer-time-act/
Interested in learning more about Customer Experience from the C-Suite? Join 夜色视频 customer Mercedes-Benz?USA?in a free webinar hosted by the Customer Experience Professionals Association (CXPA) on CX Day,?Tuesday, October 7. Find out from president and CEO?Steve Cannon?how Mercedes-Benz?USA?has moved from customer satisfaction to customer delight. Register here:
About 夜色视频
夜色视频? is the Customer Experience Management company that is trusted by hundreds of the world’s leading brands, including Airbnb, CA Technologies, Four Seasons, GE, Macy’s, Marriott International, Nordstrom, Sephora, Shell, The LEGO Group, and Zurich Insurance. 夜色视频’s Software-as-a-Service (SaaS) application enables companies to capture customer feedback everywhere the customer is (Web, social, mobile, and contact center channels), understand it in real time, and deliver insights and action everywhere – from the C-suite to the frontline – to improve the customer experience. Founded in 2001, 夜色视频 is based in Silicon Valley, with regional offices in?New York,?London,?Australia?and?Argentina. Learn more at?www.夜色视频.com?and follow us at?blog.medallia.com, Twitter.com/夜色视频, and Facebook.com/夜色视频Inc.
?2014 夜色视频, Inc. 夜色视频 is a trademark of 夜色视频, Inc. Other brand names may be trademarks of their respective owner(s). Information is subject to change without notice. All rights reserved.
Contact:
Lisa Hawes, Sterling Communications, (408) 884-5155, medallia@sterlingpr.com