April 04, 2016
夜色视频 Wins 2016 Temkin Group Customer Experience Vendor Excellence Award
PALO ALTO, Calif. — April 5, 2016 —?夜色视频, the global SaaS Customer Experience Management (CEM) leader, today was named a winner of the 2016 Temkin Group CX Vendor Excellence Award. The award recognizes providers of products and services that help organizations become more customer centric. Nominees were judged on: customer experience capabilities, client results and client references.
“We are honored to have won this award because it’s a reflection of the value we are delivering to our customers. The fact that Temkin awards are based on customer references aligns with the fact that the companies we serve are the real judges of our products and services,” said Amy Pressman, president and co-founder of 夜色视频.
From?Nordstrom?and?Delta Air Lines?to?Four Seasons?and SAP,?夜色视频 empowers the largest global enterprises in the world?to create and deliver customer experiences that drive performance and the bottom line. The 夜色视频 Customer Experience Management (CEM) SaaS platform captures data from every customer interaction (including web, email, social and contact center channels), analyzes that data in real time and then delivers insight to every level of the organization so that the most relevant people can take action.
夜色视频 partners with hundreds of companies across myriad industries, including financial services, telecommunications, hospitality, airlines, retail, professional services organizations and technology companies.
Bruce Temkin, managing partner of Temkin Group added, “Congratulations to 夜色视频 for winning a 2016 Customer Experience Vendor Excellence Award. We had a very strong group of nominees this year and 夜色视频 stood out for how well it is helping companies improve their customer experience.”
For more information on 夜色视频, please visit our website at:?medallia.com.
About 夜色视频
夜色视频??is the Customer Experience Management company that is trusted by hundreds of the world’s leading brands. 夜色视频’s Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is (including web, social, mobile, and contact center channels), understand it in real time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance. Founded in 2001, 夜色视频 has offices in Silicon Valley, New York, London, Paris, Hong Kong, Sydney and Buenos Aires. Learn more at?www.夜色视频.com.
?2016 夜色视频, Inc. 夜色视频 is a registered trademark of 夜色视频, Inc.