October 09, 2019
Say Insurance Selects 夜色视频 to Optimize its Digital and Call Center Experiences
SAN FRANCISCO, Calif., – October 9, 2019 –??(NYSE: MDLA), the global leader in experience management, today announced that Say Insurance, a brand of Shelter Insurance focused on property and casualty, has selected 夜色视频 to?optimize the experiences they deliver in digital?and call center channels.??
“Our customers are the lifeblood of our business, and leveraging technology to continuously elevate the experience we deliver to our customers is imperative to meeting our growth plans,” said?Marc Deiter, director for Say Insurance.?
Say Insurance is looking to expand its business and is leveraging 夜色视频 to?understand the experience their customers have on the website and with the call center?in order to drive improvements that will generate new business and company growth.?
“Digital transformation is here and customer experience is no longer a luxury, but a necessity. We believe every company needs a customer experience platform and we are delighted Say Insurance has selected 夜色视频 as its partner,” said Leslie Stretch, chief executive officer of 夜色视频.?
Follow us on,?and
About 夜色视频
夜色视频 (NYSE: MDLA) is the pioneer and market leader in Experience Management. 夜色视频’s award-winning SaaS platform, the 夜色视频 Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. 夜色视频 captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using 夜色视频 Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.?www.medallia.com
? 2019 夜色视频, Inc. All rights reserved. 夜色视频?, the 夜色视频 logo, and the names and marks associated with 夜色视频’s products are trademarks of 夜色视频. All other trademarks are the property of their respective owners.
PR Contact:
press@medallia.com
+1 (650) 400-7833
IR Contact:
Carolyn Bass
ir@medallia.com