September 25, 2019
SoftBank Chooses 夜色视频 as Customer Experience Platform
TOKYO, Japan, Sept. 25, 2019 —?夜色视频, Inc. (NYSE: MDLA), the global leader in experience management, today announced that SoftBank has selected?夜色视频?to drive the company’s?telecommunications retail customer experience strategy.
Since its founding, the SoftBank Group has sought to use the Information Revolution to contribute to the well-being of people and society. With 夜色视频, SoftBank is enabled to reimagine customer experience and improve the journey customers have with their brand.
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About 夜色视频
夜色视频 (NYSE: MDLA) is the pioneer and market leader in Experience Management. 夜色视频’s award-winning SaaS platform, the 夜色视频 Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. 夜色视频 captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using 夜色视频 Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.?www.medallia.com
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