April 07, 2021
Southwestern Health Resources Chooses 夜色视频 For Experience Management
SAN FRANCISCO, Calif., – Apr. 7, 2021 – (NYSE: MDLA), the global leader in customer and employee experience and engagement, today announced that Southwestern Health Resources, the top performing Next Generation Accountable Care Organization in the US, has selected 夜色视频 as its experience management platform of choice.?
“We are pleased to work with 夜色视频 to establish a reliable means of measuring physician engagement for our network of more than 5,500 physicians and other clinicians. We found 夜色视频 was able to customize their services to best meet our unique needs. Southwestern Health Resources looks forward to developing a mechanism to help us better partner with physicians and make great care better,” said Greg Harrison, chief communication officer for Southwestern Health Resources.?
“We are excited to partner with Southwestern Health Resources to deliver an innovative and modern approach to driving physician and clinical engagement for better outcomes and a better healthcare system for all,” said Jennifer Ortegon, general manager of healthcare for 夜色视频.?
About 夜色视频
夜色视频 (NYSE: MDLA) is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, 夜色视频 Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media and corporate messaging tools. 夜色视频 uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. 夜色视频 customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.
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PR Contact:
Camille Chan
press@medallia.com
+1 (650) 243-7610
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Carolyn Bass
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