November 21, 2019
Wynn Las Vegas Expands CX Program with 夜色视频 to Include Convention Feedback
SAN FRANCISCO, Calif., – Nov. 21, 2019 –?(NYSE: MDLA), the global leader in experience management today announced that Wynn Las Vegas, a?夜色视频 customer?for five years currently experiencing the highest?NPS scores?in the resort’s history, has expanded its customer experience program to its convention business.?
The Forbes Travel Guide Five-Star resort will debut a 430,000-square-foot convention space expansion in February 2020 and is looking to 夜色视频 to facilitate feedback from all conventions, meetings, events and catering clients to gain actionable insights to ensure a stellar experience.??
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About 夜色视频
夜色视频 (NYSE: MDLA) is the pioneer and market leader in Experience Management. 夜色视频’s award-winning SaaS platform, the 夜色视频 Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. 夜色视频 captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using 夜色视频 Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.?
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